Privacy Policy

1. Our Commitment to Your Privacy

At Sportrox, owned and operated by Bloom US LLC, your privacy and trust are our highest priorities. We provide high-quality, pre-designed apparel and lifestyle products produced through a specialized print-on-demand process.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our website. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

To provide a seamless shopping experience and fulfill your orders, we collect the following types of information:

Information You Provide Voluntarily:

Contact Details: Your full name, email address, and phone number.
Shipping & Billing Information: Physical addresses required for order delivery and payment verification.
Account Credentials: Usernames and passwords created for account management and faster checkout.

Information Collected Automatically:

Device Information: IP address, browser type, operating system, and unique device identifiers.
Usage Data: Pages viewed, time spent on site, referring URLs, and interaction patterns.
Cookies and Tracking: We use cookies, beacons, and similar technologies to enhance site functionality, analyze traffic, and maintain your shopping cart.

3. How We Use Your Information

We process your data only for legitimate business purposes, including:

Order Fulfillment: Processing transactions, managing production, and shipping your products.
Customer Support: Communicating order updates and responding to inquiries.
Security & Fraud Prevention: Detecting and preventing unauthorized or fraudulent activity.
Legal Compliance: Meeting tax, accounting, and regulatory obligations.
Marketing & Analytics: Improving our website performance and, with your consent, sending promotional offers.

4. Payment Security

Sportrox does not store your credit card or full financial details. All payments are processed through secure, PCI-DSS compliant third-party gateways (such as PayPal). These providers use industry-standard SSL/TLS encryption to protect your sensitive data during the checkout process.

5. Sharing with Third-Party Partners

We share your information only with trusted partners necessary to operate our business:

Fulfillment Partners: Print-on-demand facilities that manufacture your items.
Logistics Providers: Shipping carriers (e.g., USPS, DHL, FedEx) to deliver your orders.
Service Providers: Tools for fraud screening, email distribution, and site analytics.

6. Your Rights and Choices

Depending on where you reside (including under the CCPA for California residents), you may have the following rights:

Right to Access: Request a copy of the personal data we hold about you.
Right to Correct: Request updates to inaccurate or incomplete information.
Right to Delete: Request that we erase your personal data (“The Right to be Forgotten”), subject to legal retention requirements.
Right to Opt-Out: Unsubscribe from marketing communications at any time via the “Unsubscribe” link in our emails.

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain transaction records for up to 7 years to comply with US federal tax and accounting laws. Other personal data is deleted when it is no longer necessary for the purposes outlined in this policy.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover a minor has provided us with data, we will take immediate steps to delete it.

9. Contact Information

If you have questions regarding this Privacy Policy or our data practices, please contact our support team:

Sportrox (Bloom US LLC)

Sportrox (Owned & Operated by Bloom US LLC)
Email: [email protected]
Phone: +1 406 936 0013
Address: 1001 S MAIN STREET, STE 600, Kalispell, MT, 59901, United States
Business Hours: Monday – Friday | 9:00 AM – 5:00 PM (Mountain Time)
Note: We operate exclusively online; no local pickup is available.